Frequently Asked Questions

You can visit our our ordering page and add things in your cart to calculate how much your order will be. For a bird's eye view of our pricing, visit our Pricing Overview page. If you need different options than what we offer, contact us for a custom quote!

We try to get your stickers produced between 5-7 business days, but may take up to 14 business days, not including shipping and delivery time. Shipping times will vary.

If you're in need of receiving your stickers within two weeks, we do offer rush order and expedited shipping options for an extra fee.

Visit our Active Queue page to see our current queue times, and refer to our Shipping & Refund Policies for shipping information.

Through the website, we can ship to any US state or territory, Canada and Mexico! 

Due to VAT laws, we ask any UK or EU customers to email us for their order, and we will handle it through Etsy. All other countries can contact us to see if we are able to ship to you!

For other shipping questions, please refer to our Shipping & Refund Policies for shipping information.

We offer star patterned lamination and broken glass patterned lamination (the latter is a very limited quantity and available only by request). If there is a different pattern you would like, please contact us and we can set up a custom request! Though this will delay production time, and there will be an additional charge for acquiring a non-standard lamination.

It all depends on the final application for your project and your budget! Want to know what the material looks like before you order? We have an affordable sample pack available for purchase featuring all of our materials, so you can see the quality before committing!

We request you upload transparent .PNG or .JPG images on a solid white background, sized exactly at the final size you want your artwork at 300dpi. If you have custom cut lines you may include those in the image itself, or as a separate layer in a PSD file. Please leave a note in your order that you have custom cut lines!

For more detailed information, see our Ordering Process page!

If your order is a little different than the options given during the ordering process, feel free to contact us for a custom quote and we will see if it’s possible!

Yes of course! You can still email Ashley as usual for your order, though your order won't show in the active queue and may have a longer processing time. Be sure to contact us with your request to get an accurate turnaround time!

In-person pick up is only accepted at conventions and events we will be attending! Please see our Upcoming Conventions Schedule for the next available date.

Spooky Stickers is an artist-owned business, and will always have other artists’ best interests at heart. We discourage you to order stickers of artwork that isn’t yours, unless you have explicit permission from the artist. For more information, please see our Terms of Service.

Our weatherproof stickers in Polyester or Vinyl are waterproof and will last outdoors for 6-8 months before fading. We do not currently offer UV laminate for either option, and we recommend hand-washing these stickers.

Only our sparkle holo laminated stickers are scratch-proof! All other sticker types are prone to scratching or rubbing over time.

None of our materials are resistant to tearing if you peel them too quickly or from the wrong angle!

Once an order has left Spooky Stickers’ hands, it is the responsibility of the carrier. If you have any issues once the order has shipped, please reach out to the carrier with any questions or concerns. For more information, please see our Shipping Policies.

If we missed something or something is defective, please contact us! We will review your concern and act accordingly. For more information, please see our Terms of Service and Refund Policies.

You can reorder previously ordered designs directly from the Orders tab on your Account page. For more information, please see our Reordering page.

Currently, we work with a local UPS Store to print all of our stickers on a laser production printer!

We use Online Labels brand sticker paper for all of our stock. Because we are working with a laser printer, the paper types all support laser printing.

Spooky Stickers is owned and operated by Ashley Smith, artist and owner of Le Spirit Designs. Currently, this is a one-woman operation!

Currently, all of our printing is done locally with a UPS Store, and all of our cutting is done on a single Silhouette Cameo 3! All lamination is done by hand, or with the assistance of a hot laminator.

We hope so! We have a goal to grow this business into a full-scale operation with in house printing, large format print and cut, and more lamination/specialty options!